Soak Day Spa

This was my second time at soak and a completely different experience from when I went in November. I went on Jan 6 for a facial and massage. My facial went very well and I was told for my massage I would be staying in the same room. Apparently all the other treatment rooms were in use (for reference I booked these two appointments early in December). The massage therapist was absolutely wonderful. My complaint is on being on a bed that was not meant to be used for massage. It was the most uncomfortable massage I’ve ever had. There was no padding around the head hole and the gentleman, bless his heart, could only find a towel to add some padding. On top of that, the table (see the picture) was tilted down at an angle, so I had a large amount of pressure on my lower back, which made it quite uncomfortable for me. The table also moved quite a lot during the treatment as it was not meant to be used for massage. I wish the receptionist would have let me know the proper massage rooms were in use and I would have rebooked for a later time. Now, my shoulder and calve tension has been resolved, but I’m left with lower back pain that three hours later , is still quite uncomfortable.

First time visiting, and I thought the overall service was okay. I got both a manicure and pedicure. The pedicure was great. However, when it comes to the manicure, the nails took forever to dry, and they were a little uneven. Even after going through the pedicure, they still wouldn't dry. I had to apply a quick-dry top coat at home to finally be able to do stuff with my hands without messing up my nails.